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1.
Do you have a system for capturing your prospects' contact information now?
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2.
Is it
an automated system that integrates all of your contacts (including prospects,
buyers, employees, realtors, builders and vendors), properties, floor plans and
options configurations, contracts, traffic reporting, marketing tracking,
follow up, mail and email merges, and sales and commissions all into one,
centralized application?
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3.
Are you using any other applications or spreadsheets outside of your system to
track any of the information listed above?
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4.
Do you have a consistent process of follow up tasks, phone calls, emails or
follow up letters that is followed for each prospect regardless of who meets
the prospect?
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5.  
Is your follow up processes automated completely?
(By this we mean a system that will "launch" the sequence of follow up
events appropriate to the particular prospect, track each task, update task due
dates based on the completion date of the preceding task(s), automatically
email and print letters associated with a follow up task, and allow easy
tracking and reporting on follow up by prospect?)
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6.
Regarding finding contacts in your current system. Can you find prospects based on a combination of several criteria (i.e.
in your area code, interested in golf)?
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7.
How long does the entire process of "looking up" a group of
contacts who match your lookup criteria take?
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8.
How long does it take to generate a printed letter or email
merge to a group of contacts?
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9.
How many different contact fields can be used, in
combination, during a lookup or
query? In other words, how many
different contact fields can you search on at one time?
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10.
Let's say you have a new neighborhood opening up or a golf event coming up.
You need to send an email to all of the people who have come into the
sales center in the past 6 months, who have an email address, who have
expressed interest in golf, and who fall in the price range of your new
neighborhood.
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11.
Without asking anyone, can your Sales Managers and Administrators see all
activities and communications for each prospect, see which sales people are
late following up with their prospects and which ones are completing follow up
tasks on time?
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12.
Can your Sales Managers or Administrators generate a report of company wide Sales
Forecasts for your weekly sales meetings?
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13.
If you wanted to see how many visits were generated as a result of a specific
magazine ad, and how much revenue resulted in Q4 last year. How quickly can you
see that data?
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14.
Can you track your properties statuses (Open, Contract, Reserved, Lost, Closed)
in real time?
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| 15.
Pricing. How do you track your property (lots/units) and model pricing, increases,
etc?
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16.
Contract Administration. Do you have a system for automating Contract Administration complete with contact, property and pricing merged in?
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17.
If you have a system to manage your sales and marketing, do you take advantage
of a hosted solution where everything is taken care of you (Versus having
people on staff to do maintenance, purchase and upgrade software licenses for
your software/database, pay for upgrades and/or for continuing development in
the form of "upgrades" or "enhancements" and "custom software"?)
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18.
When you need phone or technical support, what is your experience?
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19.
If you need to make a change to how your system/software works, what is
the process and what it does it cost?
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20.
When you bought your current software, what was your experience in making the
transition when considering pre-implementation consulting (to make sure the new
system was right for you and that it was set up properly for you), training,
go-live support, and support after the roll-out?
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*Over
the past 3 years, we have done extensive research in the community development
industry to create a solution that fulfills all of your needs and desires in a
single system.
In
the process of creating this system, we were told by 100's of home builders and
developers that this product fills a huge gap for community developers and
builders who are frustrated and irritated with software products that are
outdated, difficult to use and simply not designed specifically for
developers and builders sales process.
Enter
your first name, email address and hit submit, and your score will be emailed
to you immediately.
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